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07496 174 742
07496 174 742

Taina Santin

07496 174 742

tasantin@gmail.com

A little about me...

I have lived in 5 countries and visited 36 and counting and would love to help you make your travel dreams come true.

What I can help with?

I can help you with all of your travel needs from flights to hotels to tours.

Why use me?

Having travelled to so many countries, I can give you first hand knowledge of many destinations. I have access to many deals, thereby saving you time and money.

My achievements

I have completed the Carnival Cruise Line Gold Level Training, the Thailand Expert training, and the St. Lucia Expert training

The World Has Changed For The Better

Covid 19 has shown travellers that booking online is not as cheap as they thought. With many people waiting months for refunds and others waiting
even longer just to get through to speak with a human at the online travel provider,
the world has realised the value of the human connection.

Quality Advice

Our agents take the time to get to know you and what you want from your holiday. The investment in time means you get quality advice which allows you to book the most suitable holiday for your needs and budget.

Value for Money

It is a myth that booking online saves money. That may have been true at the turn of the century, but today, travel agents will often get you a better deal offline!

Personal Interest

Our personal travel assistants are building their own personal brands and only earn from bookings they make. If you have a great experience, you will come back to book again and recommend them to your friends.

Passion

Above all else, every personal travel assistant that offers a concierge service loves to travel, loves arranging for people travel and loves talking about travel.

5 Reasons To Book With Us

We don’t just let anyone become a Personal Travel Assistant for the Travel Concierge Club.
We have a rigorous selection process and only accept those that represent the very best the travel
industry have to offer. These are just 5 reasons why you should book with us.

01

Knowledge

Our PTAs have developed a wealth of knowledge through personal travel, extensive training with hotels, airlines, tourist boards, cruise lines and travel ancillary providers. This knowledge is being continuously refined as our consultants get feedback from their clients, continue to undertake more training and travel to the destinations themselves.

02

Experience

Working in travel allows every PTA to travel regularly on supplier organised familiarisation trips in addition to their own personal travel. This personal experience allows them to identify what products and services will be most suitable for each of their clients.

03

Leverage

We work with trade divisions of tour operators, airlines, hotels and other suppliers. Suppliers can afford to lose a single direct sell client, but they cannot afford to lose an agent that provides hundreds of bookings. In times like Covid 19, we leverage that position to secure refunds and changes for our clients ahead of the direct sell clients of the supplier.

04

Accessibility

You have a human face, name, and direct contact details for the person who will book your travel, make any amendments you need, sort out any individual requirements you may have whilst you are away and deal with any issues when they arise. You won’t have to worry about holding for hours and speaking to someone new every time you call in a foreign call centre!

05

Connections

Travel is an incestuous industry- people never leave, they just move around. Our PTAs develop relationships with hoteliers, airline managers, cruise reps and other industry professionals and leverage these relationships for added value benefit for their clients and also to sort things out when events like Covid 19 happen.